Promotional terms and conditions 2023


  • Promotion valid until the 1st of January 2024.
  • Mentioned promotional rates are excluding Value Added Tax (V.A.T.).

Tours 2023

  • Tour days can be used immediately after payment or (if you do not yet have an account) after registering as a LiveTours customer.
  • Tour days have no expiration date and can be used years after purchase.
  • Tour day rate applies to the total group and not per participant. For instance, a Tour day with 30 participants has the same price as a Tour day with 10 participants.
  • After activation, a Tour day can be used for a maximum of 24 hours, whether or not for multiple tours. Thereafter, a new Tour will need to be activated if desired.
  • Tour days may be selected on any day, the days do not have to be consecutive.

Gifted hardware

  • The hardware will be sent directly from the supplier to the specified address.
  • The speed of delivery depends on the country of destination. For most destinations, the hardware will be delivered to the addressee within 2 to 3 weeks.
  • The supplier’s statutory warranty applies to the hardware.
  • If selected hardware is not available, an equivalent set (Wi-Fi router, power bank and headset) will be provided.

Usage Advice

  • Download the LiveTours app on your smartphone.
  • For the best user experience, we recommend using your free mobile Wi-Fi router.
  • Charge your USB power bank before using it.