Instructions

To warrant smooth touring for the tour guide:

Verify if you can answer all the following questions with ‘Yes’.

Your LiveTours account

Your smartphone:

  • Do you use a smartphone from 2018 or upwards?
  • Have you downloaded the LiveTours app on your smartphone?
  • Have you charged the battery of your smartphone?
  • Have you started your tour on your smartphone?
  • Have you been offline >36 hours with the LiveTours app running?
    • You wil be notified automatically to go online with the LiveTours app for a minute (for periodic automatic account verification).

Your Travel Router:

  • Do you use the GL-iNet Slate Travel Router? (No additional settings necessary.)
  • Did you switch the travel router on?
  • Have you charged the battery pack for your Travel Router?
  • Did you connect the battery pack to your Travel Router?

Connecting your smartphone to your Travel Router

  • Is your smartphone connected to the wi-fi network of your Travel Router?
LiveTours at an aquaduct in France

To warrant smooth touring for tour guests:

Smartphone

  • Ask the tour guests if they use a smartphone from 2016 and upwards
    • Ask guests with a smartphone from 2015 and earlier to stand closer to you (< 12m)

The LiveTours app

  • Ensure all tour guests have downloaded the LiveTours app on their smartphone
    • If not, ask these guests to download the app using a public wi-fi or 3G/4G.
      (They cannot download the app using the wi-fi network of your Travel Router since it is not connected to the internet!)

Connecting tour guests to your tour

  • Ask the guests to check if they are connected to the wi-fi network of your Travel Router
    • If not, ask the guest to connect to this wi-fi network
  • Ask your guests to open the Live Tours app on their smartphone
  • Ask the guests to scan the QR-code on your smartphone to join the tour